RETURN POLICY: Thor Oil Company accepts returns which were purchased directly from Thor Oil Company, free of charge only if there was a mistake made on our part.
We can accept returns due to customer error, subject to a 15% restocking fee.
Authorization for returns must be made within 30 days from date of sale. 

 PRIVACY, SECURITY AND LEGAL ISSUES: Thor Oil Company takes your privacy seriously. Your credit card number is revealed only to the secure Web server and credit card transaction processing organization responsible for the merchant account used by Thor Oil Company. At no time is your credit card number transmitted over the public Internet in an unencrypted or insecure environment. At no time is your credit card number stored in an insecure device or insecure media. Please note that various goods and services available for sale on the Internet may be prohibited in your area. If you have any questions or complaints about the goods and services that you have purchased through our Webstore, please contact us immediately.

LEGAL NOTICES: The owner/operator (Thor Oil Company) of this public Internet Web site is not liable for the failure of any single electronic commerce transaction or any series of electronic commerce transaction authorization failures experienced by one or more end-users accessing this Webstore over any public or private telecommunication system. Under no circumstances, including negligence, shall Thor Oil Company be liable for any incidental, special or consequential damages that result from the access or inability to access the Webstore. Similarly, Merchant shall not be liable for the failure of delivery of any product or service purchased by one or more end-users accessing this Webstore through any public or private telecommunication system due to errors, omissions, interruptions, delays in operation, system congestion, insufficient bandwidth or any other failure of performance whether or not caused by events beyond the reasonable control of Thor Oil Company. These include but are not limited to, acts of God, theft, destruction, or unauthorized use of the public Internet by any unknown third party directly or indirectly affecting the Webstore. In any case, the Merchant's entire liability and Customer's exclusive remedy will be defined by the terms of the Merchant Account Agreement under which payment was made for any product or service purchased at the Webstore. We ship most orders within 48 hours or less. In some circumstances, immediate shipment may not be possible.

If you require special shipping or guaranteed delivery, please call our office to discuss the necessary arrangements.
Shipping charges are based on the total shipping weight of your order. We endeavor to estimate actual freight as accurately as possible at the time your order is placed. However, in some circumstances, additional charges may apply. You will be contacted prior to billing to authorize any necessary increases.

For more information email or call us.  

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